Important: Changes to our Phone and Appointment System
We’re always looking for ways to improve your experience with our practice, especially during the busy 8am period when many of you are trying to get through to us.
We have now launched a new product called EMMA, our new QuantumLoop AI Patient Assistant, designed to help manage call volumes more efficiently. This means that when you call us, you will be greeted and supported by EMMA. Please be concise and clear in advising what you are calling the surgery for when speaking to EMMA.
Read more about this here.
You and your general practice
You and your general practice is a national guide on what you can expect from your GP surgery. It also explains what you can do to get the best from the NHS.
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